Your health, our concern ... but also your data, our responsibility!
Responsible: the one responsible for the processing of personal data being FARMALINE SA, hereinafter also further “FARMALINE”, “we”, “us”, “our”.
User, You or Your: means any natural person who visits or provides any information to us or our website.
External Service providers: service providers to which the responsible appeals for the supply of goods and services. This would include payment services, courier services, debt collection companies, providers of mailing software used for sending newsletters.
3. Address and communication data of the responible for the processing
The website is managed by Shop Apotheke BV, with registered office at Dirk Hartogweg 14, 5928LV Venlo, The Netherlands, and is registered in the K.v.K. Venlo 63956004 and, has NL8554.679.03.B01 as VAT registration number.
You can reach the responsible in the following ways:
- via mail: email@example.com
- via telefoon: 0044 (0) 33 08 08 01 84
- via het contact form
4. The collection, use and / or processing of data
When you visit our site, and possibly place an order, we gather certain information. The personal data that is processed is: contact details (full name, shipping address, billing address, email address, fixed or mobile number in case of order), date of birth (to validate that you are of age and as part of the health profile), all data on orders and returns, and the IP address from which you access our website.
We collect, process and keep your data for specific purposes, namely to: improve the content and quality of our website; the content and appearance of our web pages to better adapt to the specific needs of each user; to inquire you about the progress of orders placed on our website and the possible return and / or refund; to be able to provide the necessary pharmaceutical care on the basis of the specified medical profile, in case we consider it necessary; to inform you about important changes of our website and related services; to inform you about FARMALINE news, novelties, promotions from our supply, exciting and relevant health information to the extent that you have indicated to receive this information.
We can also analyse your personal information so that we can use these statistics for other purposes, such as market research.
5. Recipients of the data
The processed data may depend on the purposes of the processing, and the necessity, must be sent to the following recipients:
- The User itself;
- other branches and companies belonging to the same group or in the context of mergers and acquisitions, ofcourse limited to companies within the European Economic Area;
- or to External Service Providers.
Some examples of situations in which your personal data can be shared:
- we can disclose your data to companies specializing in online payments to facilitate the processing of online payments;
- we can pass your details to courier services that guarantee the delivery of your order;
- or we can disclose your information to companies in order to combat or reduce credit risk fraud.
Sharing the data is always limited to the information needed by the recipients for proper execution of their mission. This website or our communications with you may include links to other websites which are not managed by FARMALINE. FARMALINE is not responsible for the way in which websites handle your personal data. We advise you to read the privacy policies of those websites.
6. Right of access and correction of personal data
You have the right at any time to acquire knowledge of the existence of processing operations concerning your personal data; the specific purposes of the processing; the categories of data to which these processes are related and the categories of recipients to whom the data is given.
At your request, your data can be shared, and any available information on the origin of that data. You also have the right to apply corrections free of charge to all personal data that refers to you.
You can exercise rights by writing to FARMALINE with a signed and dated request, together with a copy of your identity card.
You also have the right to ask us to stop using your personal data for marketing purposes. In that case, please contact us by email via the contact form or firstname.lastname@example.org.
If you want to change your name, email address, password, phone number, communication preferences or medical profile after you have registered, you can do so by logging onto the following page: https://www.farmaline.uk/login/ and to make your changes then. You can also request that our customer service implements changes in your place by contacting us at email@example.com or contact form.
8. Product Reviews
You give FARMALINE the right to reuse your review or parts of it, including your name, surname, hometown, country and any company name for advertising and marketing or promotional activities. You also authorize FARMALINE to edit your review, to make it clearer, adjustable in length, and correct it grammatically and you agree that there is no explicit notification required. You abandon your personal and property rights on your review text and the claiming of a compensation from FARMALINE and its partners for any violation of those rights.
FARMALINE takes appropriate measures to ensure security and integrity of your personal data. We protect your personal data against loss or theft, and unauthorized access, disclosure through security measures that are in accordance with the sensitivity of the data, regardless of how the data is stored. We use different methods to secure data, including:
- physical measures: closing filing cabinets, restriction of access to buildings and alarm systems
- technical tools: passwords and encryption (SSL), in line with what is customary in the industry and up to date
- organizational measures: confidentiality agreements and access restrictions.
You are solely responsible for the use of your password, for example in the event of fraudulent use by a third party.
11. Final remark
- via mail: firstname.lastname@example.org
- per post: FARMALINE, Attn Legal departement, Dirk Hartogweg 14, 5928LV Venlo, The Netherlands
Competent supervisory authority for data protection:
NL 2509 AJ DEN HAAG
Data Protection Officer
Nicholas Vollmer SecureDataService